Can BoT Talk be used in any country?
The first U.S. edition of BoT Talk is designed exclusively for use within the United States and does not support U.S. territories.
Last updated: May 14, 2024 06:10
Does BoT Talk require a specific carrier or SIM card?
BoT Talk comes with an integrated SIM card compatible with multiple networks, so no additional purchases or specific carrier agreements are needed. This feature ensures seamless connectivity and convenience, allowing you to start using BoT Talk right out of the box.
Last updated: May 14, 2024 06:10
How long does the battery last?
In GPS only mode, the battery can last up to 3 weeks on a full charge, and approximately 1 week in GPS & Talk mode. Battery life varies depending on usage, ensuring dependable operation.
Last updated: May 13, 2024 13:33
How secure is the data collected by BoT Talk?
We use a highly trusted global cloud service to protect personal information, including location data. This service employs state-of-the-art security measures to ensure comprehensive protection of personal information. In addition, access to our servers is strictly limited and only allowed from approved sources.
Last updated: May 14, 2024 06:10
Can I use BoT Talk with my existing mobile plan?
No, BoT Talk includes an integrated SIM card and does not require a separate contract. It operates independently of your existing mobile plan, ensuring you don’t need to make any changes to your current mobile services. This design simplifies the setup and use of BoT Talk, making it immediately ready for use without additional agreements or setup complexities.
Last updated: May 15, 2024 15:47
What is “Talk Mode”?
“Talk Mode” on BoT Talk is a feature that allows voice message exchanges between the device and a connected mobile app. This function enables parents or guardians to send and receive short voice messages to the BoT Talk device, which can be carried by children in their backpacks or on their person. It’s especially useful for quick check-ins or when you need to relay a message to your child without needing a smartphone or smartwatch, providing a straightforward and efficient way to communicate. This feature is part of the enhanced service plan that includes both GPS tracking and voice messaging capabilities.
Last updated: May 15, 2024 15:47
Is there a subscription fee for using BoT Talk?
Yes, there is a subscription fee for using BoT Talk, and this fee is not included in the Kickstarter price. The fee covers the operational costs of GPS tracking and the Talk Mode services. There are two subscription plans available:
GPS-only Plan: This plan is priced at $4.99 per month and includes continuous GPS tracking to monitor your child’s location.
GPS and Talk Plan: This plan costs $6.99 per month and includes both GPS tracking and the ability to use the Talk Mode for voice message exchanges.
These subscription fees do not include tax. By subscribing, you ensure that your BoT Talk is always connected and fully operational, providing continuous location updates and the convenience of voice communication.
Last updated: May 15, 2024 16:25
Does each BoT Talk device require its own subscription?
Yes, each BoT Talk device requires its own subscription. For example, if you have two children with two devices, you will need two separate subscriptions.
Last updated: May 15, 2024 15:47
Can one subscription cover multiple children?
No, each BoT Talk device needs its own subscription. You will need a separate subscription for each device.
Last updated: May 15, 2024 15:47
Can multiple accounts be linked to one BoT Talk device?
Yes, you can link as many accounts as you want to each BoT Talk device without charge. However, there will be only one master account per device, and any additional accounts must be approved by the master account.
Last updated: May 15, 2024 15:47
How much will shipping cost?
Shipping is still being finalized but is expected to be $10-$15, per BoT Talk unit, based on your exact location.
Last updated: May 15, 2024 15:47
What happens if my child gets in trouble for having electronics in class when I notify them?
BoT Talk offers three notification methods:
- Ring Tone Sound
- Voice Message as a Ring Tone
- Silent Mode (the device blinks without any sound, ideal for classroom settings)
This flexibility allows you to select the most appropriate notification method for different situations, including during class.
Last updated: May 15, 2024 16:25
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.